• Design Studio Counselor

    Job Locations US-GA-Alpharetta
    Job ID
    2018-2202
    Department
    Design
  • Overview

    This position is primarily responsible for assisting homebuyers in the selection of all interior products for the buyer's home. The Design Studio Counselor helps buyers select all standard and upgrade options available to personalize the home, and ensures information is correctly input and communicated to Field with strong adherence to construction schedules.

     

    Join us 10/4 from 2:30pm-7:00pm at The Hyatt Place Cobb Galleria for our Meet and Greet Sales Career Fair where you can meet the local sales management team, interview, learn about our products and best-in-class benefits packages, and what’s next in 2019!  We hope to see you there for immediate consideration!

    Primary Duties & Responsibilities

    • Conducts appointments for selections of design options with new homebuyers.
    • Provides buyers with product information and available upgrade options; responds to buyers' questions throughout the process
    • Provides design guidance to buyers by coordinating materials and colors to satisfy buyers’ design needs. 
    • Calculates pricing and prepares change order contract items for buyers’ review and enters data into BOSS.
    • Handles all revisions relating to color selections and change order options in timely and accurate manner with phase cut off schedule adherence.
    • Acts as liaison between construction, subcontractors, and sales.
    • Responds to questions from Construction, Warranty and Trade Partners regarding change orders and color selections.
    • Organizes, updates and replaces showroom samples. Assists in researching new products and provides recommendations based on buyers request.

    Education & Experience

    • High school graduate required; college preferred.
    • 3 - 5 years working in an office environment.
    • Some management experience preferred.

    Skills & Abilities

    • Strong verbal and written communication skills needed in order to interact with staff, homebuyers, subcontractors and outside sales representatives.
    • Strong problem resolution skills.
    • Detail oriented.

    Technical Knowledge & Experience

    • Strong data entry skills & systems knowledge.
    • Proficiency in mathematical skills 
    • Design knowledge and color coordinating skills preferred.

    Physical Requirements

    • Ability to stoop, bend, push, pull or otherwise move object weighing as much as 30 lbs.
    • Some on-site visits to model homes prior to completion where temperature weather and noise may vary; may encounter electrical, dust, poor ventilation, dangerous machinery and moving objects and toxic conditions

    The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.  Additionally, an employee’s job duties may change at any time, in the company’s sole discretion.

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