• New Home Information Manager

    Job Locations US-AZ-Phoenix
    Job ID
    2018-2308
    Department
    Sales
  • Overview

    Drives traffic to Beazer communities through management and nurturing of online and phone leads. Manages computer systems to follow up, track and qualify leads. Maintains and communicates knowledge of Beazer communities, amenities and home design options in order to enhance and drive the conversion of leads into sales and profitable growth.

    Primary Duties & Responsibilities

    • Responds to all web leads, by phone (if phone number supplied), click to chat, text or email.
    • Responds to all phone leads and click to chat immediately. Should be signed on and available for click to chat 75% of the time.
    • Uses CRM system (SFDC) to monitor lead to walk-in conversion and performs 1 hour and 7-day follow-up tasks as required.
    • Updates community books with current information, updated photography, driving directions, etc.
    • Maintains a comprehensive and current knowledge base of product, available inventory, offers, events, etc.
    • Maintains division and community specific content on Beazer.com including, but not limited to, content, community offers, spec offers, floor plans, office hours, directions, USP.
    • Social Media Content Writer-acts as the division social admin by creating new montly content calendar, postings and review of analytics.
    • Other responsibilities as assigned.

    Education & Experience

    • High School diploma or GED required, some college preferred
    • New Home Construction industry experience is strongly preferred
    • Marketing, sales or customer service experience preferred
    • Current AZ Department of Real Estate License or ability to obtain
    • Strong social media user and content creator

    Skills & Abilities

    • Strong verbal and written communication skills
    • Successful completion of the assessment tests
    • Detail oriented and excellent organizational skills
    • Self-motivated, ability to work independently

    Technical Knowledge & Experience

    • PC proficient and internet savvy

    Physical Requirements

    • Typical office environment
    • Weekly community visits will be required and may periodically work from sales office


    The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Additionally, an employee's job duties may change at any time, in the company's sole discretion.

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